Delta Air Lines passenger: 300 delta passengers forced to spend the night on Albama Termac, no custom to process them
About 300 Delta air lines passengers Arriving from Mexico led to a prediction, which changed a regular journey to a 20 -hour trip to a regular journey, as bad weather forced two international flights to deviate at an airport to handle customs processing.
According to the New York Post, Delta flights from Mexico City and Kbo San Lucas were resumed on Thursday night Montgomery Regional Airport In Alabama, serious storms triggered a ground stop at their original destination, Hertsfield-Jacquente Atlanta International Airport,
However, Montgomery lacks a customs and border security facility, causing passengers stuck on airplanes overnight.
Passenger Alex Alverez said for 11Alive, “It should have been of three and a half hours, it came out for about 20 hours.” “Bad weather, we understand that but things are just gathering”, Alvarez said.
Both flights landed around 10:30 pm (local time) and passengers were not allowed to end by 5 am on Friday. Nevertheless, they were limited to plant-off sections inside the terminal under the terminal with no formal customs withdrawal, according to the people.com.
Boston-bound passenger Lauren Forbes said, “You are truly stuck on that airplane.”
Delta said the ongoing electricity and storms stopped them from redirecting them to the nearby Birmingham-Shatlesworth International Airport, which has customs duty and any decrease in Montgomery.
According to The Independent, the flight crew crossed its maximum permitted work hours, combining complications.
Passengers were served minimal refreshments like cookies and water and many were expressed disappointment over the lack of contingency schemes, including forbes. “I think it is probably an eye -opening for more enough protocols,” he told Boston 25.
A delta spokesperson apologized for the incident in a statement, “We apologize to our customers for this experience.
According to the New York Post, Delta admitted that the doors of the aircraft remained open during the entire Termac delay and passengers were eventually allowed to enter small groups before continuing Atlanta hours later.
